Store Manager - Victoria's Secret, Plymouth

Job description

About the Role As a Store Manager at Victoria’s Secret, you’ll guide, support, and inspire your store to deliver exceptional experiences, create meaningful customer relationships, and achieve strong results with confidence and care. What’s in (your) store for you… - Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success and help them to shine - Be a role model - You’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do - Think of the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same - Lead day-to-day operations - You’ll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability - An eye for visuals - our brand visual standards are high (of course), but our Visual Team can support you and your team in understanding and delive...