Project Coordinator - Roofing

Job description

We’re looking for a detail-oriented and customer-focused Project Coordinator to join our team. In this pivotal role, you’ll act as the central point of communication for customers throughout their solar journey - ensuring a smooth, positive, and transparent experience from project start to completion. You’ll collaborate with multiple departments, manage timelines, and proactively address any issues that arise to ensure every customer feels supported and informed every step of the way. Key Responsibilities: - Serve as the primary point of contact for customers, providing regular updates, timely responses, and professional communication via phone, email, and text. - Build strong, positive relationships with customers, sales representatives, and internal departments to ensure project success. - Monitor active projects for accuracy, progress, and compliance with deadlines; identify and resolve issues before they impact timelines. - Coordinate documentation and information between customers, sales teams, and internal departments to keep projects moving efficiently. - Utilize strong organizational and time management skills to balance multiple projects, tasks, and priorities in a fast-pa...