eCommerce Operations Specialist

Job description

Job Location BOSTON GO & TECH CENTER: Job Description: The SK-II brand is seeking a highly organized and detail-oriented eCommerce Operations Specialist to join our growing team. This role will be crucial in ensuring the smooth and efficient operation of our online sales channels, contributing directly to customer satisfaction and business growth. This role is located in Newton, MA. Role Responsibilities: eReporting & Reviews: - Develop and maintain comprehensive eReporting systems to track performance metrics and operational efficiency. - Conduct regular reviews of reports to identify trends and insights that inform strategic decisions. Promotions Critical Path Schedule Management: - Oversee the management of promotions within the eCommerce channel, ensuring effective execution and alignment with business objectives. - Monitor promotional performance and provide insights to enhance future promotional strategies. Financial Controls – Invoice & Point of Purchase Reviews: - Conduct detailed reviews of invoices and point of purchase to ensure accuracy and compliance with financial standards. - Implement and maintain effective financial controls to safeguard company assets and ensure p...