Billing Specialist

Job description

Description Responsible for data entry, analysis and file preparation as it relates to client benefit deductions and reconciliation for billing including associated customer service; researching customer concerns; payroll deduction/billing/remittance reconciliation. - Assists the Sr. Account Managers and Account Managers with the back-end production of files and file manipulation. - Completes data management of files/census data and ensures proper employee deductions are occurring by completing weekly/month reconciliations of payroll deductions comparing with expected deductions. - Reconcile carrier premium invoices with received payroll deductions. Research and resolve discrepancies. - Coordinate consolidated billing set-up and implementation including EasyPay clients, with the Sr. Account Managers and Account Managers. - Responsible for ensuring the billing system is up to date with enrollment data and demographic information by pulling data from carrier systems and Benefit Administration systems. - Provides timely customer service for client issues. Works with Benefit Service Center to resolve customer service tickets relating to deduction and billing. - Works with Sr. Account M...