ServiceNow Administrator
ARHS · Warsaw, Mazovia, PL
Company Description Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informa...
Job description
Company Description Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024. Job Description: ServiceNow platform administration: - Ensuring ServiceNow platform security, availability, functionality and development in cooperation with ServiceNow Architect and ServiceNow Developers - Managing and overseeing ServiceNow development and bugs fixing - Managing ServiceNow platform through the complete lifecycle - Providing ServiceNow demos and trainings to the end users and support teams ServiceNow platform related business analysis: - Assessing internal customers’ expectations related with the use of ServiceNow platform - Gathering, analysing and assessing business needs and users’ requirements - Translating business requirements into optimal technical so...