Customer Acquisition Sales Manager

Job description

We are hiring a Customer Acquisition Sales Manager to replace an existing leader and continue driving momentum across our AMER new business segment . This role leads a team of 4–5 Account Executives focused exclusively on mid-market and enterprise new logo acquisition . You will own execution, performance, and discipline across inbound and outbound motions while strengthening enterprise positioning in competitive ITSM, ITAM, and cybersecurity markets. In year one, success means building a structured, high-performing acquisition engine grounded in SPICED, MEDDPICC, Salesforce forecasting discipline, and AI-powered sales execution — with measurable improvements in conversion rates and deal velocity. Key Responsibilities: Customer Acquisition Strategy Develop and execute a new business acquisition strategy across mid-market and enterprise accounts in AMER Define territory segmentation and target account strategy to accelerate enterprise pipeline growth Strengthen competitive positioning within ITSM, ITAM, and cybersecurity markets Partner cross-functionally with Marketing, Product, and Partnerships to align go-to-market execution Pipeline Management & Conversion Excellence: Build and...