Service Manager

Job description

Job DetailsJob Location: NRV - Dublin, VA 24084Salary Range: $75,000.00 - $90,000.00 Base+Commission/yearJob Title: Service Manager Mission: To lead the industry in consistently meeting or exceeding our customers’ expectations in the pursuit of profitable growth. Values: To protect our integrity first To promote ingenuity and challenge everything To develop people: SUMMARY: Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technician's time is consistently sold to service customers. Leads the department consistent with Vanguard Mission Statement and Core Values. ESSENTIAL DUTIES: Include the following. Other duties may be assigned. Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Produces and maintains reports required by GM and Service Director as well as the OE provider. Attends managers meetings and hold regular meetings with department staff. Monitors and controls the performance of the de...