Service Delivery Manager

Job description

NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI, and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. Our mission is to take away technology headaches allowing our clients to focus on their core business. Working hours: Monday – Friday 8:00 am - 5:00 pm local time Occasional afterhours based on client need Location requirements: Open to remote, United States: Limited travel may be required: Why this job is exciting: This is a fast-paced customer-centered position. You will be responsible for ensuring the client experience remains seamless by offering technical and professional services as well as anticipating and resolving client issues. Who you are: A self-motivated Service Delivery Manager who enjoys detailed and varied work. You enjoy leading the client communication efforts by being the primary point of contact for the customer across Nexus T ek teams....