Senior On-Site Service Specialist

Job description

Senior On‑Site Service Specialist Position Profile: The Senior On‑Site Service Specialist provides operational support across multiple service areas, including high‑volume duplicating, production, sorting, mailing, and bindery work. This role may also handle shipping and receiving, mail distribution, copier maintenance, equipment repair, hospitality, reception, and various building support functions. This role requires strong presentation and telephone skills, as the position may occasionally cover receptionist duties. The position reports to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site structure. Job Duties and Responsibilities: - Perform document scanning and imaging tasks. - Respond to and coordinate all service calls required by the customer. - Support filing duties as needed based on customer requirements. - Travel between customer buildings when required. - Address customer questions regarding job status or feasibility. - Maintain mail center areas, ensuring cleanliness and proper stocking. - Perform shipping and receiving activities. - Assist with meeting and conference room setups. - Support building occupant moves within assigned faciliti...