Coordinator, Partner Success

Job description

Your Impact As a key member of the Partner Services team, the Partner Success Coordinator plays a vital role in supporting the successful delivery of industrial automation services. This position is responsible for managing the administrative, documentation, and coordination aspects of the Partner Services business, enabling the Service teams to focus on technical support, customer relationships, and strategic decision-making. This role is well-suited for an individual looking to grow into a Project Manager position over time, gaining hands-on exposure to automation projects, service operational execution, and cross-functional collaboration. What You’ll Be Doing: Service Administration & Coordination: - Support the Partner Service team in the planning, execution, monitoring, and closeout of industrial automation service work. - Take ownership of order execution ensuring a smooth handoff from our front end team and a positive customer experience. - Assist in developing and maintaining service schedules, budgets, and resource forecasts. - Prepare customer business status reports for internal and external stakeholders. - Organize and maintain customer records and technical documentati...