Senior Print specialist / Account Manager

Job description

Benefits: As an CSR/Account Manager/Senior Print Specialist We are a custom print solutions company that takes a consultative approach to help our clients achieve their marketing goals with the best possible outcomes. At AlphaGraphics, we are committed to providing tailored solutions that align with our customers’ needs. As a CSR / Senior Print Specialist at AlphaGraphics, you will be responsible for managing the entire customer journey for marketing projects—from initial quote to final delivery. This role is critical in ensuring that each project runs smoothly and meets both customer expectations and Alphagraphics quality benchmarks. Responsibilities : - Competitive salary - Paid time off - Training & development - Conducting thorough requirement analysis to ensure accurate understanding of project needs. - Creating detailed estimates and following up with customers in a timely manner. - Converting estimates into invoices and ensuring a smooth handoff to design and production teams. - Collaborating with the production team to ensure the job is completed on time, maintaining the highest standards of quality throughout the process. - Upholding AlphaGraphics’ quality control standard...