Level 3 IT Technical Specialist

Job description

Company Description Abano Healthcare is one of Australasia’s leading healthcare providers, supporting a network of dental practices across Australia and New Zealand. Through our well‑known brands, Maven Dental, 1300SMILES, and Lumino the Dentists, our IT team empowers clinicians and support staff at hundreds of locations to deliver exceptional patient care. Job Description: As a Level 3 IT Technical Specialist , you are a senior hands‑on member of Abano’s IT team, working with colleagues across Australia and New Zealand. Your core focus is modern device management - provisioning and deploying end‑user devices through Microsoft Intune and supporting the daily tasks that keep our fleet current and compliant. You will also act as an escalation point for complex Service Desk incidents, troubleshooting across endpoints, identity, Microsoft 365, networking, and printing in a Level 3 capacity. Key responsibilities: Modern Device Management: - Administer and improve Microsoft Intune and Autopilot for Windows - Build, test, and maintain configuration profiles, compliance policies, conditional access, and app deployments. - Manage Entra ID–joined and hybrid‑joined devices. - Maintain update...