Account Manager - Toowoomba

Job description

Employment Type Permanent Closing Date: 12 May 2026 11:59pm Job Title: Account Manager - Toowoomba Job Summary: Job Description: What is the focus of the role? As a TBTC Account Manager, you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts. This role is critical to maintaining strong customer relationships that grow your TBTC and Telstra’s revenue across our business customer portfolios. Role Location: Toowoomba (On-site): About the role: As an Account Manager, you apply your excellent relationship building and organisational skills to deliver the following responsibilities: Take ownership for managing relevant customer relationships to support ongoing development, drive customer satisfaction and achieve revenue and sales objectives for the defined portfolio. Contribute to implementing the segment and portfolio strategy (including outbound campaigns) in order to support the retention and growth of customer portfolios. Take accountability for managing inbound/outbound customer sales and service contracts, exploring sales opportunities, responding to queries and escalating complaints and leads to more experienced team...