Service technician (ANZ)

Job description

Your duties will include but not be limited to – Comply with all customer safety requirements, including on site safety inductions and the use of PPE where required. Service and repair equipment and hand tools at client premises including equipment supplied by competitors. Support equipment installations and provide training to customer’s operations and maintenance personnel. Visit service agreement customers as per their service agreement and other customers as required. Perform diagnostic checks and troubleshoot problems and faults with equipment and hand tools. Prepare ad-hoc and monthly service reports as required. Administer documents associated with assigned service jobs. Assist sales staff with preventative maintenance agreements and to market service agreements. Develop the machine and consumable products market with the end consumer. Minor account management and occasional technical demonstration with existing and new business. Look for opportunities for future development of the business relationship. Maintain and manage stock inventory as per company guidelines. Ensure the company vehicle is maintained in a clean and presentable standard at all times. Other duties as dir...