IT Domain Specialist

Job description

We have an opportunity for an IT Domain Specialist waiting just for you. Reporting into the Head of IT, you will be responsible for acting as the local expert for a specific IT domain (e.g., Sales, After Sales), ensuring the effective operation of local and central applications, and serving as the primary contact for all IT-related processes within the domain. The role focuses on aligning business-critical processes with HQ standards while addressing market-specific requirements, supporting smooth operations, and facilitating communication between local teams and HQ. More about the role: Serve as the local expert for the assigned IT domain, understanding how local and central applications interact with business processes. Align business-critical processes with HQ standards while addressing market-specific requirements. Ensure effective operation and coordination of local and central applications within the domain. Act as the primary liaison to HQ, communicating market-specific needs, challenges, and improvement opportunities. Coordinate with Local TAM for HQ Apps on releases, updates, and changes to HQ solutions. Facilitate issue resolution by ensuring local teams have the knowledg...