Senior Social Service Assistant - Veterans Services, Valor Lorain - Full-Time

Job description

Description Senior Social Service Assistant: Veterans Services, Valor Lorain: Full-Time $17.31/Hour Schedule: Monday-Friday, variable with on call duties GENERAL STATEMENT OF DUTIES: The Senior Social Service Assistant will be responsible for the Program Manager of the locality in which they are employed. The position's primary focus is to provide trauma-informed case management to clients in our facilities. They will be expected to work within the policies and procedures and work toward maintaining good service standards and professional practices. This position provides case management to a caseload of internal clients. ESSENTIAL RESPONSIBILITIES: 1. From a trauma-informed approach, case management involves internal clients receiving assistance in our shelter. 2. Responsible for managing paperwork and billing for our contractual obligations, as needed. 3. Attend meetings (virtual and in-person), training, and conferences as requested. 4. Responsible for organized and detail-oriented clients’ files. Prepare for program audits with the Program Manager. 5. One week per month of on-call responsibility. 6. Assists Program Manager in providing coverage for open shifts and call-offs whe...