Specialist, Underwriting Support

Job description

About the role As an Account Specialist on our Energy Business Line, you will make a vital contribution within the Underwriting Support Unit of our product field operations by working with underwriters and CoE partners to develop and deliver tailored solutions whilst handling some of our complex accounts. Providing technical guidance to other junior support staff while working under moderate supervision will be important too. Key responsibilities: Partnering with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. Evaluating new and renewal submissions against prescribed criteria to determine completeness. Identifying and resolving account alerts and blocks during the submission process to avoid account conflicts. Performing data analytics, remodeling, when necessary, referral documentation preparation and completion, as well as form checklist and working approval. Address escalations and inquiries from internal customers; raise to UA Mgr as needed Lead ad-hoc projects to drive continuous improvement Identify training opportunities and lead training sessions to promote skills development within UA team Qualificatio...