Customer Service/Service Advisor

Job description

Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle’s repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities - Paid vacation - 401K and matching contributions - Health, dental and vision insurance - Short and long term disability insurance - Life insurance - A clearly defined path for growth - On-demand pay with PayActiv (access to earned but not yet paid wages) - And much more! - Greets customers promptly and provides friendly competent customer service. - Coordinates the service center’s scheduling and workflow. - Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments,...