Workplace Experience Director

Job description

Job Title Workplace Experience Director Job Description Summary: The Global Experience Program Lead is a key leader on the Cushman & Wakefield onsite account team, responsible for shaping and delivering a best‑in‑class Workplace Experience program for our client. This role blends strategic vision with operational excellence - leveraging global best practices and tailoring them to the client’s culture, goals, and employee engagement priorities. The Global Experience Program Lead role will be twofold – to establish the overarching Workplace Experience framework and to ensure consistent, high‑quality delivery across multiple countries and locations. This leader will partner closely with cross‑functional teams, including Facilities Management, Workplace Strategy, Janitorial, and Design, while receiving full support from Cushman & Wakefield’s corporate Workplace Experience leadership. We are seeking a collaborative, future‑focused leader with strong hospitality acumen, exceptional communication skills, and the ability to thrive in a complex, matrixed environment. This role requires someone who can bring structure to ambiguity and build a cohesive, programmatic approach to experience del...