Application Engineer

Job description

Job Req ID: 28452 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Located in San Jose, CA, the Application Engineer will be responsible for delivering technical support for computer servers and workstations, working independently with sales, FAEs, service teams, and customers to resolve Super Micro product issues. Qualifications: - Provide expert technical support to customers, troubleshooting and resolving complex issues related to motherboards, server systems, and PC peripherals through various communication channels (phone, email, and on-site visits). - Diagnose and resolve computer hardware and software issues with precision and efficiency. - Collaborate closely...