CHINESE KITCHEN/DEPT LEADER

Job description

Manage the department to ensure an unprecedented dining experience for the customer. Plan, organize, train and direct Chinese Kitchen associates; perform production and customer service functions; maximize store sales and profits by promoting sales and focusing on quality and freshness. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports. - Organize work; train and schedule associates to consistently provide customers with prompt, courteous service. - Respond tactfully, calmly, courteously, and professionally to customer or associate comments, complaints, requests, accidents and questions. - Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand. - Perform and direct others in pricing and displaying merchandise, product rotation, freshness, quantity, quality and proper space allocation for merchandise. - Operate equipment (e.g., knives, slicing equipment) according to company gui...