GENERAL MANAGER
Capriotti's Sandwich Shop · Bear, Delaware, US
Benefits: - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Employee discounts - Opportunity for advancement - Paid time off - P...
Job description
Benefits: Summary: Responsible for the overall success and operations of Capriottis Restaurant location. Exceptional customer service is a major component of this position. Benefits Include: Vacation & Sick paid time off, 401k with employer match, Employee Discount Program. Duties and Responsibilities include the following. Other duties may be assigned. - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Employee discounts - Opportunity for advancement - Paid time off - Profit sharing General/ Compliance: - Responsible for ensuring staff compliance with government regulations, company policies, and Capriottis procedures. - Completes University of CAPRIOTTIS® courses as directed. - May be required to cover the shifts of other managers and employees and respond to emergency calls when not scheduled to work. Customer Service: - Ensures that customers are greeted in a cheerful and helpful manner. - Informs and educates staff regarding survey results and secret shopper program. - Resolves any customer complaints or service issues not resolved by the supervisors. - Responds to negative surveys and corporate complaints. Inventory: - Submits orders for additional...