Customer Experience Specialist

Job description

About Oroton Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life. The Opportunity: We are seeking a Customer Experience Specialist to join our Myer Concession in Fountain Gate In this role, you’ll deliver elevated, personalised service while building meaningful client relationships and supporting sales performance. Working within a premium concession environment, you’ll bring strong styling capability, attention to detail, and a passion for creating a seamless and engaging in-store experience. Casual position | Availability across Monday to Friday 9:00am – 5:30pm with additional evening and weekend flexibility required to support the business. What You’ll Do: - Deliver personalised, elevated customer experiences through styling and service - Build strong client relationships to drive repeat business and loyalty - Support sales performance through upselling and cross-selling opportunities - Maintain high standards of presentation an...