Factory Product Support Administrator (18-month contract)

Job description

Join Komatsu and Be Part of Something Big! Job Overview: Reporting to the Global Factory Product Support Manager, Hard Rock, the Factory Product Support Administrator is responsible to support the administration for the global product support team including general reporting, presentation and notice creation, time and attendance maintenance and purchase order processing. This role will include dynamic day to day tasks and require a high level of multi-tasking, organization, and individual initiative. Key Job Responsibilities: - Provide administrative support to the Global Product Support team, including the Global Product Support Manager, Product Support Leaders, and Factory Technical Specialists. Responsibilities include preparing reports, presentations, internal communications, and supporting departmental coordination activities. - Create, manage, and accurately code factory support work orders, notifications, sales orders, sub-service orders, and billing transactions in SAP for all field service activities performed by Factory Product Support Specialists. Ensure timely closure of work orders and accurate cost allocation following invoicing. - Support labour tracking and payroll...