IT Trainee

Job description

Job Description: We are looking for a IT Trainee to join our team! Important information: - 9 months internship (starts on September 2026, ends on June 2027) - Full time position (40 hours per week) - 1050€ monthly + meal allowance + Hybrid allowance Responsibilities - your mission: Finance Systems team: Manage Service Now tickets related to user support Manage ChaRM requests for system change Perform Business Workflows of the Business Processes (SIPOC Diagrams) Support project activities: Update documentation: SOP (Standard Operating Procedures) Promote and support CIP (Continuous Improvement Process) initiatives Coordinate and communicate closely with all stakeholders involved Data & IT Security Team: Alert Monitoring: Assist in tracking security alerts in several tools. Initial Triage: Learn to distinguish between genuine threats and false positives. Playbook Execution: Follow established workflows to respond to routine security events. Incident Documentation: Help draft technical logs and detailed post-incident reports. Cross-Team Shadowing: Observe meetings with Legal and IT to learn compliance communication. Threat Research: Research emerging cyber threats to help refine dete...