Payment Lifecycle Manager – Vice President, Wholesale Payment Operations

Job description

You have 10 or more years of experience in the Payments and Transaction Banking industry with knowledge of payments clearing and products with expertise in SWIFT, Foreign Exchange, or Payments Operations. This is the team for you. As a Payment Lifecycle Manager – Vice President, Wholesale Payment Operations within the Alternative Payments Operations (APO) team at JPMorganChase, you will support new digital payment products from their early development stages through to scalable operations, ensuring that business processes and potential issues are effectively managed from an operational perspective. You will serve as the central operations contact for client escalations and exception processing, upholding the highest control standards while delivering an exceptional client experience – particularly during pilot phases following new product launches. As a lead, you will be responsible for establishing robust processes with appropriate controls and SLA monitoring, as well as conducting regular meetings and governance calls to ensure ongoing operational excel and audit readiness. The Alternative Payments APO Operations team is part of our Corporate Investment Bank’s Digital & Platform...