Scheduler - Full Time

Job description

The Role As a Home Care Scheduler, you will be responsible for delivering efficient and effective scheduling of client services to our Community Support Workers, whilst providing exceptional customer service. You will join a high performing team who are continually working to ensure that client requirements are met, and our staff are supported with schedules that are full and efficiently planned. This a full time role working 76 hours total per fortnight Monday to Friday. Key responsibilities: - Efficiently Schedule Home Care staff to provide continuity in client services that meet each client’s needs, as per their specific care plan and service request (this includes Community Support Workers, Clinical and Allied Health Staff) - Schedule services to maximise utilisation of staff in line with their availability, location, and training competencies, ensuring staff schedules adhere to the guidelines and rights within their collective agreement. - Schedule staff leave and events and rescheduled any effected services in a timely manner. - Ensure all staff and client communication is recorded in the Aged Care Management System - Attend and actively participate in Scheduling Team trainin...