Global Service Manager - HR Administration

Job description

About Us HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory , enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter. With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner. Job Description: This is a remote role. The Global Service Manager (GSM) acts as a central operational lead within the HR Administration function, supporting the delivery of high-quality HR administrative services across a global customer portfolio. The HR Admin GSM is responsible for coordinating onboarding and employee lifecycle activities, overseeing day-to-day HR administration operations, maintaining strong relationships with customers, partners, and internal stakeholders, and serving as a key escalation point to ensure consistent service delivery standards. The role involves both implementation and BAU activities across an assigned portfolio of customers, includ...