Infrastructure Support Technician

Job description

About SunOpta SunOpta delivers customized supply chain solutions and innovation for top brands, retailers, and foodservice providers across a broad portfolio of beverages, broths, and better-for-you snacks. With over 50 years of expertise, SunOpta fuels customers’ growth with high-quality, sustainability-forward solutions distributed through retail, club, foodservice, and e-commerce channels across North America. Job Summary: This position operates under minimal supervision, providing both remote and onsite hardware and software support for PC-based systems across the organization, as well as junior-level enterprise application and server administration. Responsibilities also include training end users on equipment and software usage. Successful candidates must possess expertise in Windows 11 and native applications, TCP/IP and Microsoft Networking, Microsoft Office 365, and have experience deploying and troubleshooting network and standalone printers, iPhone and Android mobile devices, and iPad tablets. A basic understanding of networking equipment is necessary for handling support and break/fix requests. Proficiency in Azure AD/Entra administration, Microsoft Exchange Online, Mob...