Streetworks Coordinator

Job description

Streetworks Coordinator Department: Severn Trent Water: Employment Type: Full Time: Location: Raynesway Depot, Derby: Reporting To: Fern Davey: Compensation: £30,000 - £35,000 / year Description: As a Streetworks Coordinator, you will support the Operations Team and scheduling, providing support to ensure that the company’s work is effectively programmed meeting our clients SLA’s and customers’ expectations. Key Responsibilities: We are looking for someone who will: Permit Stops - Monitor and process site stop notifications received via GTM emails, ensuring updates are accurately captured across F&C and L&P/Civils. Permit Starts: Late Starts, Stops & FPN Management - Act as the first point of contact for operational crews regarding permit starts, including resolving FSM issues and supporting new crews. - Coordinate with Streetworks/Scheduling to initiate permits where jobs cannot be dispatched via FSM. - Ensure all late starts, stops, and Fixed Penalty Notices (FPNs) are supported with clear and accurate notes outlining the reasons. - Apply appropriate accountability, including escalation to CSP where issues are attributable to coordination activities. Permit Errors & Corrections:...