Technical Implementation Consultant - North America

Job description

Location: Manchester, Old Trafford Hours: 1:00pm - 10pm (supporting US clients) (1 Pacific Coast Shift every 8 weeks, 6pm-12am) Salary: £29,000 base (£31,000 OTE) To maintain our position at the forefront of our industry – and sustain our continual growth – we’re expanding our technology consulting team supporting our clients in North America. As a Technical Implementation Consultant, you’ll manage the delivery of the implementation of bespoke audio branding services on our clients’ telephony systems and ongoing support thereafter. You’ll be committed to delivering the best experience possible, ensuring clients experience the world-class service we’re known for. Working together with our dedicated Account Managers you’ll gain a detailed understanding of each specific client case and determine the best strategy to upload our productions. Your work will be directed through our CRM systems and project cases, so we’ll make the best use of your organisation skills and ability to prioritise your own time. You’ll have a detailed training plan to develop your technical skills. What we ask is that you bring the passion, hard work and drive to be successful. What you’ll be doing: - Organisin...