Mortgage Servicing- Assistant Manager

Job description

Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers. Overview: This is a full-time, hybrid career opportunity based out of our Administrative Services Center location in East Petersburg, PA. The primary responsibility of this position is to supervise a group of employees engaged in Consumer Mortgage Servicing, may include but not limited to escrow administration, loan transaction processing, loan maintenance, investor reporting, new loan boarding and customer statements and notices. Oversee the execution of departmental operating procedures to ensure quality, accuracy, and compliance, evaluate procedure effectiveness and recommend adjustments as necessary. Responsible to manage and coach team to deliver on established Service Level Agreements while operating...