Clinical Compliance and Operations Auditor

Job description

Position Summary The Clinical Compliance and Operations Auditor is responsible for conducting rigorous onsite evaluations to ensure centers maintain the highest standards of operational and clinical integrity. This role involves performing "surprise" audits to observe real-time operations, conducting facility walk-throughs, and auditing client records. The Auditor serves as a critical frontline evaluator, preparing local staff for external reviews from payors and accreditation bodies while providing data-driven feedback to leadership. Duties and Responsibilities: Onsite Audit and Evaluation: - Conduct unannounced onsite reviews of centers within an assigned territory to observe live operations. - Implement comprehensive center walk-throughs to ensure compliance with physical site and safety standards. - Interview clinical and operational staff to assess knowledge and adherence to company and regulatory protocols. - Review client records and clinical documentation to ensure compliance with payor and regulatory practices. - Prepare center staff to respond effectively to external evaluators, including payors and accreditation bodies (e.g., JCAHO, BHCOE). Reporting and Data Analysis: -...