Scheduling Coordinator

Job description

Job DetailsJob Location: Jasper Office - Jasper, TN 37347 1. Recruits and assists in the hiring process when warranted 2. Assists wirh orientation and training of all new hires. 3. Participates in coaching and disciplining employees as needed. 4. Assists with maintaining a complete and accurate visit schedule, tracking staff and availability, cancellations, late arrivals and/or early departures from assigned shifts. 5. Finds replacements for staff that call in sick or are unable to work as needed. 6. Verifies all weekend shifts on Friday to assure that all needs for the weekend are addressed as needed. 7. Finds appropriate staff for individual clients as needed. 8. When on-call, uses every effort to find staff when there is a need, keeps a log of events including employee availability, employee issues, problems with staff or client concerns as needed. 9. Uses communication log, which includes needs, availability or cancellations. 10. Represents the agency positively and professionally with each call. Approaches each telephone call and interview as a sales opportunity. 11. Understands and resolves concerns from clients in a positive and professional manner. 12. Maintains good commun...