Liaison, Mobile Unit (Remote in NM)

Job description

Job Description Job Summary: Provides support for delivering integrated, whole-person care coordination to members engaged through community-based mobile services. Responsible for independently assessing and triaging member needs, creating real-time member care plans, addressing barriers to care, coordinating clinical and social services across the continuum, and ensuring safe and effective mobile unit operations to support care delivery. Improves access, enhances quality outcomes, and connects members with the services they need in community settings. Contributes to overarching strategy to provide quality and cost-effective member care. Job Duties: - Plays a key role in improving access, enhancing quality outcomes, and connecting members with the services they need in community settings. - Serves as the primary point of contact for members on the mobile unit. - Conducts non-clinical assessments to identify medical, behavioral health, and social needs. - Conducts eligibility screening and facilitates registration for mobile services in the electronic medical record (EMR). - Develops and updates individualized care plans in coordination with providers, care managers, and interdiscip...