Retail Assistant General Manager - Dulles International Airport

Job description

Service: Operations: Financial/Business: Leadership/People: Build strong business relationships with airport management, brand partners, and the Support Center Team through the use of clear, consistent communication - Promptly resolve all customer service and - Exceed First Class Service standards and behavior with every customer, business partners and peers - Treat customers and peers in accordance with the core values of the company - Ensure store merchandising standards are consistently executed per the company guidelines - Partner with the General Manager to ensure consistent implementation of the organizational policies and goals set forth by the company, while holding the team accountable to such standards - Influence and make recommendations to help achieve performance objectives in the areas of sales, expenses, inventory control, and payroll while monitoring overall P&L results and formulating action plans as needed - Train, motivate, and develop a professional team that possesses the ability to achieve sales goals while adhering to company performance metrics, implementing promotional programs, and coordinating special events - Monitor and address performance issues in a t...