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Centre Administrator - Thistles Shopping Centre, Stirling

Savills · Stirling, Scotland, GB

Purpose of the Role The role of the Centre administrator is to provide support to the Centre Management team to ensure success for its owners, tenants and cu...

Job description

Purpose of the Role The role of the Centre administrator is to provide support to the Centre Management team to ensure success for its owners, tenants and customers. The successful candidate will be responsible for the administration of carpark report data, compliance documentation uploading, recording of meeting minutes, responding to general customer enquiries and the processing of permits to work in line with company process for the control of contractors. They will also be responsible for dealing with Thistles website enquiries passing them to the relevant department for response. They will be expected to provide a very professional and high level of service to all key stakeholders at all times and will be responsible for any other general administrative duties to support the Centre Management team. Key Responsibilities: · To maintain a customer facing approach to all public enquiries at the Centre Management office, responding in a professional manner to all interactions with clients, visitors, team members and customers. · Provide monthly carpark statistics for client reports and act as the site contact with our carpark systems provider for fault finding and resolution within...