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Copy and Print Specialist

RICOH · Philadelphia, Pennsylvania, US

Job Title: Legal Senior On-Site Service Specialist Summary: Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal...

Job description

Job Title: Legal Senior On-Site Service Specialist Summary: Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery. Roles and Responsibilities: Legal Environment Responsibilities: - Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours. - Familiarity with legal technologies and software (e.g., document management systems, cost recovery, and charge back systems like Copitrak/Equitrac). - Knowledge of legal records management processes and legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments). - Knowledge of court systems and proper delivery of items and documents within the court system. - Assist with scheduling neede...