Senior Technical Application Engineer
Keylane · Utrecht, THE NETHERLANDS
Keylane is a leading European supplier of modern SaaS platforms for the insurance and pension industry. We enable our clients to innovate, remain competitive...
Job description
Keylane is a leading European supplier of modern SaaS platforms for the insurance and pension industry. We enable our clients to innovate, remain competitive and deliver excellent services to their customers by running their core processes on our cloud platforms. Lifetime is our powerful and proven DB/DC platform for pension administration in the Dutch and Caribbean markets. It supports a wide range of pension providers and schemes and is delivered as a secure SaaS solution from our private cloud, fully integrated into the customers’ technical landscape via standard webservices. Key about your role: As a Senior Technical Application Engineer in the Lifetime TAM team, you are one of the key experts responsible for the stability, security and performance of the Lifetime platform for multiple Life & Pension customers. In this senior role you: You are comfortable making decisions in complex situations, keeping the overview under pressure and balancing customer expectations, security and operational risk. - Take ownership of complex incidents and problems on the Lifetime platform, acting as a technical escalation point for colleagues and stakeholders. - Guard and improve platform uptime...