GUEST SERVICE REPRESENTATIVE I (Part-time) Incentive Award $1,000.00

Job description

GUEST SERVICE REPRESENTATIVE I (Part-time) Incentive Award $1,000.00 Job Number: 260001ES Primary Location : United States-Maine-Kittery Organization : NGIS Portsmouth NSY Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property and handles all stages of guests’ stay; accommodating special requests, as needed, and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service, related office operations and the safety, security and privacy of all guests. Duties and Responsibilities: -Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests answering guest questions concerning lodging facilities, amenities and provides information about local attractions Performs other duties as assigned. GENERAL EXPERIENCE : One (1) year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. - Assists guests with all requests, in person or via telephone, including, but not limited to, making, confirming and/or cancelling room reservations, collecting payments and pres...