Sales and Service Manager

Job description

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore (PGATSS) continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis. Position Summary: The Sales and Service Manager (SSM) leads a dedicated team of Associates, fostering a collaborative environment aimed at providing exceptional service to our Customers within a clean, safe, and well-maintained store. Tasked with assuming ownership of their assigned departments, the Sales Service Manager is responsible for achieving sales targets while prioritizing overall Customer satisfaction across various facets of the PGA TOUR Superstore in-store experience. This includes Associate-Customer interactions, STUDIO operations, golf teaching and fitting experiences, Practice Bays, fitting room management, overseeing Serv...