Client Service Representative at McKinney Animal Hospital

Job description

Practice McKinney Animal Hospital has been in Sand Springs, Oklahoma, since 1984, giving back by donating to the schools. We’re proud to offer Green Country’s pets the highest level of veterinary care and customer service. We strive to provide the finest and most compassionate care for each and every patient, often exceeding the expectations of our clients. More about the Role: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Anticipated Schedule: Monday - Fri...