Certified Collision Network Manager
Stellantis · Auburn Hills, Michigan, US
Mopar Certified Collision Network Manager The Mopar Certified Collision Network Manager is responsible for developing, supporting, and growing the Mopar Cert...
Job description
Mopar Certified Collision Network Manager The Mopar Certified Collision Network Manager is responsible for developing, supporting, and growing the Mopar Certified Collision Network by recruiting and onboarding qualified collision repair facilities, ensuring ongoing program compliance, and driving performance in customer experience, repair quality, and business results. This role serves as the primary field liaison between Stellantis/Mopar, participating collision centers, dealerships, and key industry partners. Key Responsibilities: - Recruit, evaluate, and onboard collision repair facilities to participate in the Mopar Certified Collision Network, aligning candidates to network standards and market coverage needs. - Lead program implementation at new and existing locations, including kickoff meetings, requirements walkthroughs, and launch readiness validation. - Conduct routine site visits (in-person/virtual) to assess compliance with network standards (equipment, tooling, training, OEM repair procedures, brand presentation, and administrative requirements). - Partner with collision center leadership to improve KPIs such as cycle time, estimate accuracy/supplements, repair quality...