Product Support Representative - Construction/On Highway

Job description

The Opportunity Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs. The Role: - Manages Customer Satisfaction with Existing Construction, Forestry and On highway Territory Customers. - Identifies and resolves issues in a timely manner. - Attend to phone inquiries and demands from established and prospective clients. - Meet and exceed all established sales targets as determined monthly/annually. - Assist in the creation and submission of bids for National Customer opportunities. - Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times. The Candidate: - Education: College diploma / Post secondary Education - Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience - Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, must possess a valid driver’s license. - Proficiency: Microso...