Full Time Customer Service Specialist

Job description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities. Pay Range: $17.39 - 21.00 hourly Weekends Required: Job Description: Your Piece of the Puzzle Do you like helping others? Nebraska Furniture Mart is looking for a Customer Service Specialist to assist our customers and resolve pre and post-delivery customer inquiries. If you have a knack for creative problem solving and providing timely customer satisfaction, this is the job for you! Job Duties: A Day in the Life Assist: Provide world-class customer service: Evaluate: Listen to the needs of the customer to determine what service is necessary to meet or exceed expectations. Process: Process returns, exchanges, refunds, cancelations, credit memos, adjustme...