Referral Specialist - Weight Loss and Nutrition - Full Time

Job description

Employment Type: Full time Shift: Day Shift Description: Position Title: Referral Specialist Department: Weight Loss and Nutrition Position Purpose: The Referral Specialist manages and facilitates patient referrals, authorizations, and scheduling appointments, tests, and procedures at designated locations. Serving as a liaison between patients, providers, and medical support staff, the referral specialist ensures timely coordination of care by verifying insurance eligibility, obtaining prior authorizations, and entering necessary demographic and insurance information into clinic and hospital systems. The role also includes handling phone communications, supporting referral management operations, and adhering to the mission, vision, and performance expectations of MercyOne Medical Group. Job Duties: Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Works directly with patients, families, insurance representatives, physicians, and vendors to facilitate the referral process. Coordinates, processes, and tracks patient referrals, authorizations, and scheduling with accuracy and attention to detail. V...