Senior Manager / Teamlead Technical Integration (m/f/d)
Redcare Pharmacy · Köln, North Rhine-Westphalia, DE
Company Description About Redcare Pharmacy: As Europe’s No. 1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation.
Job description
Company Description About Redcare Pharmacy: As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today. Job Description: Your Role: You lead and develop the Technical Integration / Seller Onboarding team, setting clear goals, roles, and responsibilities You are responsible for the strategic development of technical seller onboarding, with a focus on scalability, automation, and quality You steer performance through KPIs, reports, and business reviews, and derive strategic initiatives to achieve targets You own the seller experience (NPS) within onboarding from a high-level perspective and prioritize initiatives with the greatest business impact You act as a central interface between Operations, Product, Tech, Sales, and Customer Success You make prioritization and resource allocation decisions and ensure sustainable processes in daily operations You ide...