Senior Care Manager (Child & Youth Services - Family Services Division)

Job description

SALARY RANGE: $30.32 - $42.11 WORK ASSIGNMENT DETAILS: Waukesha County's Department of Health & Human Services is recruiting for a Senior Care Manager to implement quality assurance (QA), contracted provider/vendor relations, and project management activities as assigned within Child and Youth Services – Family Services Division. The primary responsibilities include conducting ongoing internal monitoring of child welfare and youth justice program practice, documentation, and billing-related compliance to support adherence to Wisconsin state standards, federal requirements, and funding source terms. This position will work collaboratively with division leadership, other divisions, program staff, and contracted providers to identify trends strengthen service quality, and support continuous quality improvement. Quality Assurance / Continuous Quality Improvement - Conduct quality assurance monitoring across Family Services Division programming, including child welfare and youth justice services and foster/relative licensing-related services as assigned. - Perform routine and random case file/chart reviews (openings, closures, and ongoing cases) to assess documentation quality, practice...