Client Service Representative at Avenue Veterinary Clinic

Job description

Practice Avenue Veterinary Clinic is a trusted provider of exceptional pet care services in the Waverly, IA area. We offer a wide range of veterinary services, including wellness programs, medical care, surgery, dental cleanings, and more. With our commitment to utilizing new technology, we ensure that every check-up, procedure, or surgery is carried out with the utmost care and compassion. More about the Role: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience....