Tour Reception/Gifting Associate
Holiday Inn Club Vacations · US
The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in...
Job description
The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests. ESSENTIAL DUTIES AND TASKS: Performs all elements of the check-in and departure process for the designated sales and marketing department QUALIFICATIONS: - Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services - Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments - Prepare and distribute all departmental reporting upon management’s approval - Executes the gifting process for the designated sales and marketing areas - Excellent computer and telephone skills. - Proficient in use of Internet, MS Word, PowerPoint and Excel. - Strong commitment and execution of customer service skills. - Able to priorities, organize and delegate assignment with ease. - Strong work ethic. - Excellent verbal and written communication skills are essential for success. - Possess well-developed judgment, interpersonal and communication skills. - Attention to details and analytical as...